Many crossovers ship in both FWD and AWD trims that look identical from the outside. Honda CR-V, Toyota RAV4, Mazda CX-5, Subaru Forester (always AWD), Nissan Rogue — same body, different drivetrain.
If you call for a tow and describe your CR-V as 'just a car,' you may get a wheel-lift truck dispatched. If yours is the AWD version, that's a transfer case disaster waiting.
Look at the door jamb sticker or the VIN decode. When in doubt, tell dispatch 'I'm not sure' — we default to flatbed and confirm on scene. Same $249 / hour rate either way.