Rivians have a manual neutral release on the brake-pedal side dash if the 12V battery is dead and the main pack is depleted. The procedure is in the owner's manual; trained operators carry the reference.
Without releasing properly, the drivetrain locks and dragging damages the in-wheel motors. Repair cost: drivetrain replacement.
We flatbed every Rivian at our standard $249 / hour rate. Authorized service center drop is standard.
